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Direction and Passion

“You must not only aim right, but draw your bow with all your might.” – Henry David Thoreau Direction is important. It is vital to stay on course. Before you dive in too deep, make sure your aim is correct. But, equally as important is how much of yourself you pour into your mission. Will […]

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Enthusiasm

“A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.” – Mary Kay Ash The best ideas still need selling! Your enthusiasm is what closes deals. Great concepts can be lost easily if they are pitched without excitement. Bad products are sold everyday because of a sales persons […]

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What good are goals?

What good are goals if they don’t align with your dreams? How can you work tirelessly towards something if it doesn’t reflect what you truly want? Don’t set benchmarks for yourself or others that stray from the desired destination. A goal needs to have substance. There has to be an intrinsic benefit to getting there. […]

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Motivated

Who is a better motivator of you than you? Who better understands what makes you tick? No one! We have to be self motivated to reach the pinnacle of our potential. Sure, a lot of times it is necessary to have an outside force help bring out the fire on the days where we can’t […]

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High Expectations

Set a new level of expectation for your customers. Make it impossible for them to find comfortable service elsewhere. When we do all that we can with every customer interaction, we create a standard so high that is unlikely to be replicated in our competition. If you’re not constantly thinking of ways to improve, then […]

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Keep an Open Mind

“A mind is like a parachute, it doesn’t work if it isn’t open.” – Frank Zappa We all have a tendency to be stuck in our ways. I takes quite a force to move us to change. But why? Wouldn’t it be easier to approach each day with an open mind. To make decisions and […]

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Assumptions

“Most of our assumptions have outlived their uselessness.” – Marshall McLuhan Don’t make assumptions about your customers. You can’t create a quality business relationship when you assume you know someone, but haven’t actually found out what they value. We have a tendency to change the way we treat people based on how we perceive them. […]

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Fix it!

“It’s not that I am so smart, it’s that I stay with problems longer.” – Albert Einstein We can’t give up on difficult tasks. It’s not a good model, long term, to work around things that can ultimately be fixed. To truly move forward you have to eliminate what is unnecessary. That means fixing small […]

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Does Your Customer Love What You Do?

“Customers will never love a company until the employees love it first.” – Simon Sinek Our attitudes about our place of work are reflected in our customers. People always feed off of other people. There are certain folks out there that we can’t wait to be around and some we that dread seeing. In a […]

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Change

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin Change is inevitable. It’s happening all the time. Things that were good practices only 10 years ago, sometimes don’t have place in today’s business landscape. People change, needs change, vehicles change, […]

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