Auto Industry Sales Force Training and Management
“For what is each day but a series of choices between the right way, and the easy way.” If there is one factor that will determine our overall success or failure in whatever we choose to do in life, it is our Self Discipline. Each and every one of us struggles with it, but there […]
“Two roads diverged in a wood, and I, I took the one less traveled by, And that has made all the difference.” – Robert Frost This iconic quote sums up a lot of life. It celebrates those that are divergent people. The road less traveled in a business landscape is usually the more difficult […]
“You must not only aim right, but draw your bow with all your might.” – Henry David Thoreau Direction is important. It is vital to stay on course. Before you dive in too deep, make sure your aim is correct. But, equally as important is how much of yourself you pour into your mission. Will […]
“A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.” – Mary Kay Ash The best ideas still need selling! Your enthusiasm is what closes deals. Great concepts can be lost easily if they are pitched without excitement. Bad products are sold everyday because of a sales persons […]
What good are goals if they don’t align with your dreams? How can you work tirelessly towards something if it doesn’t reflect what you truly want? Don’t set benchmarks for yourself or others that stray from the desired destination. A goal needs to have substance. There has to be an intrinsic benefit to getting there. […]
Who is a better motivator of you than you? Who better understands what makes you tick? No one! We have to be self motivated to reach the pinnacle of our potential. Sure, a lot of times it is necessary to have an outside force help bring out the fire on the days where we can’t […]
Episode 2 features Brandon and Jeff discussing the fact that ‘You can only Manage what you Measure.’ We outline Guaranteed Ways to use reporting and data management to dramatically increase the profitability and consistent success of your Sales and Service Departments. Measuring data tells a story, and it can allow you to adjust your sails […]
Set a new level of expectation for your customers. Make it impossible for them to find comfortable service elsewhere. When we do all that we can with every customer interaction, we create a standard so high that is unlikely to be replicated in our competition. If you’re not constantly thinking of ways to improve, then […]
“A mind is like a parachute, it doesn’t work if it isn’t open.” – Frank Zappa We all have a tendency to be stuck in our ways. I takes quite a force to move us to change. But why? Wouldn’t it be easier to approach each day with an open mind. To make decisions and […]
“Most of our assumptions have outlived their uselessness.” – Marshall McLuhan Don’t make assumptions about your customers. You can’t create a quality business relationship when you assume you know someone, but haven’t actually found out what they value. We have a tendency to change the way we treat people based on how we perceive them. […]