Serving the Midwest’s Automotive Service Departments with Preventative Maintenance Products, On-Site Training and Reporting, and Management Strategies.

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Ensure that your service process is working seamlessly

Learn More

Want to sell more in your service department?

Learn More

Providing everything you need to set new profitability records in your shop

Learn More

Total Performance Solutions

Serving the Midwest’s Automotive Service Departments with Preventative Maintenance Products, On-Site Training and Reporting, and Management Strategies.

Ensure that your service process is working seamlessly

Want to sell more in your service department?

Providing everything you need to set new profitability records in your shop

Our Services


Professional use only products backed by the industries best guarantee.  Bardahl products are used in 90 countries and by many major car manufactures.  Our products and equipment have helped certified automotive technicians keep vehicles running longer, stronger, and more efficiently since 1939.


Success in sales doesn’t spring from word tracksor objection handling strategies. It’s about helping others and making adifference. We cultivate your team with the right pairing of hands on educationaldevelopment and daily fresh thinking. Presented by the best and brightest inautomotive service.

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Management Strategy

It isn’t every day you find the time to assess your entire parts and service approach, perform the necessary market research, and then compare it to the most successful in today’s environment.  We work with and learn from virtually every domestic and import brand, and specialize in developing creative and successful processes.  And we implement them with you together. Sleeves rolled up, side by side. 

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Our Services

$1.2 Million

in monthly revenue generated


average partner growth


quality products to choose from


Two years ago Total Performance Solutions came walking into my service drive offering to increase our customer service and retrain our personnel.  Since that time we have broken more sales records than any other time in my 31 years in this business. They have held true to their word in ALL aspects: Training, super cool contests, even Saturday after hours delivery of product! I also love the daily thoughts they send EVERY morning with solid ideas we enact into our departments. Bringing them on board is bar none the best management decision I’ve ever made.


Our service team here couldn’t be any happier with the performance of Bardahl products. Since we introduced the product to our area our guests have been floored by the results! The feedback our guests are expressing to our Service Advisors is better fuel economy, more power, smoother shifting, and all around increased knowledge and confidence about the vehicle they are driving. In addition to giving our guests something they will tell the neighbors about, Total Performance will definitely increase your shops production and put a smile on your technicians faces.


I’ve worked with most of the major preventative maintenance providers in my career. In 41 years in the business this is my first experience working with a company that I could really feel was putting the needs of my department in front of their own bottom line.



Brandon Doran

President and Founder

Brandon has spent his entire working career in the Automotive Industry.  Beginning with studying Automotive Technology and working his way through Dealership and Independent Service facilities, he progressed to training and outside sales with a major Automotive Maintenance supplier and rose to one of the top 20 salesmen in the United States.  In 2014 he founded Total Performance Solutions with Jeff Diebel, and sought to change the way Automotive Facilities approached service advisor training, customer interaction, and service philosophy.  Brandon spends his spare time training and competing in ultra endurance events, biking and kayaking our many trails and lakes, and traveling with his wife Phuong.


Jeff Diebel

Owner and Director of Business Development

Jeff started his career in the automotive industry in 2005 at the age of 22. He has spent his entire adult life working in and around car dealerships. After working for some of the dominant names in the industry, he felt that there was more that he could offer. He partnered with Brandon in 2014 to bring what they believed would be a new and needed approach to fixed operations. Jeff’s ability to analyze processes and develop new creative ways to increase customer satisfaction and retention are unmatched in the industry.  In his spare time, Jeff enjoys fishing, sports, and spending time with his wife Holly and daughters Stella and Margot. 


AJ Langohr

Business Development Consultant

A.J. is the type of person you meet and instantly want to be friends with. His charismatic and well humored personality can lighten up the atmosphere in any room.  He brings to the team a background in sales from a different segment of the automotive industry, the insurance side.  Learning to build success on mutually beneficial relationships and the foundation of helping people has made him a true asset to the team. He plays organized volleyball and enjoys spending time with his wife Alex and being part of the Northeast Indiana community.  


Phuong Hua

Office Manager

Phuong is a west Michigan native, and proud alumni of Michigan State University!  Her love of traveling and volunteering has taken her to several diverse areas in the world, and here in West Michigan she is actively involved with several charitable organizations.  A lot of the background operations of the company are handled by Phuong, and her continuously optimistic and helpful personality really brightens up the office!


Charles Gibson

Business Development Consultant

Charles is the type of person that can fix anything and build any project or idea that he’s given.  He has a background in a wide variety of skillsets including commercial construction, boating and marine, automotive, sales and management.  When he’s not working hard at giving his customer base 110%, he’s usually in the woods or on the water.  Charles is an avid hunter, fisherman, boater, ATV/UTV rider, and about everything else outdoors!  He brings a consistent dependable dynamic to the team that we are beyond thankful for!


Rick McAnally

Owner – TPS of Kentucky

Rick is a proud husband and father of two. He was born and raised in Southern California where most of his family still resides. Throughout his teenage years Rick worked for his step-father who was a career service manager at automotive dealerships. He graduated from Purdue University’s Krannert School of Business and is a proud Boilermaker!  Rick has developed partnerships with dozens of dealerships, helping them increase their retention, sales and profits. Rick and his family reside in Louisville, KY and own and manage TPS of Kentucky. His dependability, consistent mindset of growth and positivity, and wealth of knowledge make him a tremendous asset not only to his customers, but also to his community and family.  We are blessed to have Rick on our team!


Mike Becker

Mike has been creating raving fans and providing unmatched customer care for over 40 years.  It started with the family owned bowling center where his work ethic and customer centric skillsets were honed along with his bowling game.  Mike is the only member of our team to have bowled a perfect 300 game!

Hailing from Florida State University, in his free time Mike enjoys playing golf, tennis (now Pickle Ball because you don’t have to run) and walking with his wife, Cindy.  He is a tremendous asset to our customer base, and our TPS family!  


Get in touch with us to learn more about our unique business model, and how implementing our program may not cost you anymore money than you’re already spending with your current preventative maintenance supplier! Register to gain access to Product Specific Information, Promotions, and Partner Spotlights.

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Join our Amazing Team!

To apply for a job with Total Performance Solutions, Please send a cover letter and your resume to moc.p1627123124ohsru1627123124oywor1627123124g@ofn1627123124i1627123124

Contact Info

Total Performance Solutions LLC
PO Box 68654
Grand Rapids, MI 49516